Find answers to common questions and get support
Simply drag and drop your images onto the upload area, select your desired output format, and click convert. The process is automatic and secure.
We support HEIC, PNG, WebP, TIFF, and SVG as input formats. You can convert to JPG, PNG, WebP, TIFF, or SVG.
Yes, the maximum file size is 50MB per file. This ensures fast processing and reliable conversions.
Most conversions complete within seconds. Larger files or complex formats may take a bit longer, but typically under 1 minute.
Yes! We don't store your images permanently. Files are automatically deleted after conversion, and we use secure connections for all uploads.
Absolutely! You can upload multiple files and convert them all in one batch. You'll receive a ZIP file with all converted images.
HEIC files are great for storage but not widely supported. JPG format ensures compatibility with all devices, websites, and applications.
If conversion fails, please check that your file is under 50MB and in a supported format. If problems persist, contact our support team.
Check file size (max 50MB) and ensure it's a supported format. Try refreshing the page if the issue persists.
Make sure pop-up blockers are disabled. Try right-clicking the download link and selecting "Save As".
Some quality loss is normal when converting between formats. For best results, start with high-quality source images.
Can't find what you're looking for? Our support team is here to help.